“Your frontline powers sustainable improvement. Our (clinical) experience and deep healthcare expertise arms them with powerful training and simple communication and collaboration tools.”


 
 

Measure

Optimal performance requires effective measurement.
Assess how you’re doing and form an integrated understanding of:

Safety culture

psychological safety, teamwork, leadership, organizational learning

Resilience / Burnout

the ability to care for the caregivers

Employee engagement

the balance between demands and resources

We help you measure culture and link it to clinical outcomes, operational measures, financial metrics and patient and family centered care.

 

 Guided by our Safe and Reliable Healthcare SocioTechnical Framework© we measure culture using electronic surveys.

SURVEY FEATURES:

1) Mapping
2) Administration
3) Analytics & Reports
4) Action Plannin

 
 
 

Transform

 

You’ll learn about and improve psychological safety, communication failures, burnout.

  • Communication and collaboration failures account for ~70% of errors
    • “Care delivery has become increasingly fragmented, leading to coordination and communication challenges for patients and clinicians...”  
      Institute of Medicine 2013
  • Considered the keys to unlocking clinical, operational and financial value
    • Most hospitals have responded with tactical changes that have not reduced errors or costs

Let us Help. We offer:

  • High Reliability Transformation Design and Implementation

  • Senior Leadership & Physician Engagement

  • Speaking Engagements

 
 
 

 
 
Care delivery has become increasingly fragmented, leading to coordination and communication challenges for patients and clinicians...
— Institute of Medicine 2013
 
 

Sustain

 
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  • LENS (Learning Environment System and Method “Patent Pending”) supports communication, collaboration and Executive WalkRounds in an environment where defects are continuously surfaced and improved
  • Reduce errors and waste.

  • Make it easier to work better, in a sustainable, scalable way.

    • From the pioneers of Learning Boards, and first Google Healthcare partner

 

 

Let's Chat.

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