SCORE: the integrated, outcomes-predictive, culture and engagement survey for everyone.
We've developed the most outcomes-predictive and validated survey in healthcare. SCORE™ is the only survey that is both Tier-1 Leapfrog and Magnet/ANCC accredited.
Major issues with survey validity in healthcare
Many other survey instruments do not correlate to outcomes. Why place your culture in the hands of proprietary surveys that remain unpublished and lack evidence for reliability?
Rapidly changing landscape with powerful new insights
Two decades ago, we co-developed the SAQ survey using insights from aviation and nuclear power because little was known about healthcare improvement.
Dramatic and ongoing changes in healthcare are increasing risk of medical error, burnout, turnover, injury, and dissatisfaction. These modern issues must be understood using the latest evidence base.
Burnout: protect the frontline to protect patients
Burnout affects more than half of all healthcare workers and contributes to a staggering number of avoidable injuries and deaths, costing an annual $110 billion a year.
Current burnout surveys from vendors are inadequate and don’t offer published or proven strategies on how to address burnout in your organization.
Healthcare needs a better tool to assess & improve culture
Introducing the SCORE™ Integrated Survey
Integrated survey with the latest science
Includes Culture, Engagement, Burnout, Physician Satisfaction and Magnet.
Reduces survey fatigue, cost and data silos that limit coordinated strategic planning.
Easy transition from current surveys
Maps to AHRQ/SOPS, SAQ and other surveys enabling use of previous data.
Easily add custom questions to the survey to gain additional insights.
Best-in-breed diagnostics & evidence-based action plans
Data visualizations and automated reports to instantly understand themes and trends across organization.
Automated survey debriefing and action planning to develop and track improvement plans.
Enhanced benchmarking
Over 700 organizations in only 5 years.
Over 700 healthcare organizations surveyed.
Over 90% renewal rate and client satisfaction.
Largest burnout benchmark:
Over 1 million data points.
“The SCORE survey has given us a structured way to look at our culture at work, identify aspects that are important to our staff, and generated workable ideas to improve staff health and wellbeing.”
— Carrie Biddle,
Therapies Clinical Governance and Quality Lead,
Royal Cornwall Hospitals NHS Trust
“I have been using workforce surveys for many years and Safe and Reliable has by far provided us with the richest analytics we have ever seen.”
— SCORE Customer
See how Mayo Clinic transformed their culture of safety
Mayo’s AHRQ scores were stagnant and well below their actual level of culture performance.
Find out what they did they did to change and what they learned along the way.
