Our Team
Exceptional people make an exceptional team
We are executives, physicians, nurses, HR professionals, improvement engineers, consultants, change agents and medical informaticists who bring rich and diverse perspectives to develop scalable transformation solutions.
As a team we have over 400 years of deep HRO thought leadership and implementation experience, over 150 years of incident command and crisis response leadership across 9 MDs and PhDs. A combined 30 nursing degrees, 5 MBAs, and 5 graduate degrees. We are distinguished by unparalleled personal and professional achievement.
Leadership Team
Michael Leonard, MD
Board Chair
Allan Frankel, MD
Chief Executive Officer
Josh Proulx, BSEE
Chief Data Science Officer
View Bio
Amelia Brooks, MSc
Chief Knowledge & Innovation Officer
Colleen Cannon Boyd, BSEE
Chief Executive Coach & Advisor
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Dan Cramer, BS
Chief Technology Officer
Karen Frush, BSN, MD, CPPS
Chief Clinical Officer
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Kristina Kelada
Chief Human Resources & HRO Integration Officer
HRO Team
Todd Krupa, MA, MPSL
Director of Non-Government HRO Consulting
View Bio
Constance J. Evans, BSN, MA
Director of Government HRO Operations
Raef Lambert
Senior Project Manager
Samantha Herbert, MHS, CHES, CHC
Government HRO Consultant
Maureen Frye, MSN, CRNP, ANP-BC, CCPS, CPHQ
Senior HRO Advisor
Donald Kennerly, M.D., Ph.D.
Senior HRO Advisor
Joyce A. Overman Dube, MS, RN
Senior HRO Consultant
Jeff Dunaway, BSN, RN, LSSBB, CCMP
Senior HRO Consultant
Annemarie Heath, CNM, DNP
Senior HRO Consultant
Linda Hummel, RN, BSN, MS
Senior HRO Advisor
Suzanne Miller, MSN, RN
Senior HRO Consultant
Judy M. Milne, MSN, RN
(CPHQ, CPPS retired)
Senior HRO Advisor
Donna Novella, RN, MSN
HRO Consultant
Bonita Perry, RN, MSN, CNOR
Government HRO Consultant
Barb Spreadbury, MBA, RHIA
Senior HRO Consultant
Courtney Ramlow MSN, RN, CPHQ
HRO Consultant and Project Lead
William Richardson, MD
Senior HRO Advisor
Nancy Walsh, DNP, RN
Senior HRO Consultant
Gay Wayland, RN, CPHQ
Senior HRO Consultant
Knowledge & Innovation Team
Frank Federico, BS Pharmacy
Executive High Reliability Coach
Gretchen Ruoff MPH, CPHRM, CPPS
Executive High Reliability Coach
Kristin Patton, MBA
Senior Knowledge & Strategy Portfolio Manager
Kathy Ross, MS
Training & Development Manager
Kathleen Vega
Communications Strategist
Jean-Ann Wurtz, MPSL
HRO Integration Manager
Caroline Ragan
Instructional Designer
Stacy Flemming, MHAH
Training & Event Coordinator
Our Network of Subject Matter Experts
Elizabeth "Liz" Szathmary
Sales & Contract Manager
Jeffrey Philip Brown, M.Ed
Senior Leader: Human Factors
Jo Shapiro, MD
Senior Clinical Leader: Professionalism
Pruett Cunningham
Executive Assistant
Linda Barclay
People & Talent Partner
Product Development Team
Jared Goodey
Director of Product
Chad Lanenga, BS
Director of Design
John Duce, BS
Director of Engineering
Kaitlyn Drew, MT
Director of Client Experience
James Scott
Director of Data Science
Clare Hicks
Product Manager
Izzy Stein
Project Coordinator
Nandya Thio
Senior Designer
Chuck Trout
Senior Software Engineer
Tristram Jones, BS
Software Engineer
Galen Montague, MEd
Survey Administration Manager
Jay Peal
Senior Software Engineer
Asane Yara
Software Engineer
Sarah Barton
Support Engineer
Aya Dijkwel, BS
Senior Support Engineer
Monica Liin, MSc
Survey Administrator
Cassidy Spreadbury, BA
Data Analyst
Noah Carroccio
Junior Product Analyst
Ali Zekic
Software Engineer
Logan Gayler
Software Engineer
Samuel Addai
Senior Software Engineer
Charles Hurst
Support Engineer
Jeffrey Perez
Support Engineer
Justin Ellis
Software Engineer Intern
Dylan Jones
Software Engineer Intern
